aviatori.ro
A public digital archive dedicated to Romanian aviation history, bringing together biographies, historical photographs, articles, books, periodicals, video materials and thematic resources in one structured, accessible platform.
Selected work
Projects
Design and development of practical, polished digital products.
TNG Ticketing System
A lightweight multi-client support operations system with two sides: an admin back office and a branded client portal.
Great2Design ERP
A custom-built ERP and client portal for an interior design studio, bringing project management, client communication, scheduling, offers, file sharing, product curation, and time tracking into one streamlined internal platform.
TNG Ticketing System
A lightweight multi-client support operations system with two sides: an admin back office and a branded client portal. It manages support tickets, threaded replies, file attachments, reimbursable expenses, time logs, and reporting, so teams can track client work from intake through resolution and billing-related follow-up.
RoleStrategy, design & development
TechnologyPHP, JavaScript, HTML, CSS, MySQL
ScopeArhitecture, responsive UI, implementation
TypeAuthenticated support portal
What I handled
Responsibilities across the project
- Content structure
- Responsive interface design
- Front-end development
- Database architecture
Screen 01
Dashboard
A ticket-operations overview with unread issues, reply workload, resolution stats, and active tickets grouped by client.
Screen 02
Ticket page
This is where you would actually interact with your clients, by reading and responding to their messages (per support ticket). Each ticket allows you to send and receive attachments, and to log time spent working on each task, per message.
Screen 03
Monthly reports
Generate and send per-client time reports by email. These are sent automatically in each client's email account by a monthly scheduled process.
Screen 04
Reimbursable
A client expense ledger with filters, per-client totals, reimbursable items, attachment indicators, and add/edit controls for monthly reporting.
Screen 05
Settings
This page allows you to configure your account, system defaults, and email options. The interface is split into tabs for easier navigation between its various sections.